In a recent development, Samsung Electronics, the renowned South Korean multinational tech giant, has informed a subset of its customers about a data breach that compromised their personal information.

Samsung sent a notification to customers that the cyberattack only impacted people who bought products from the Samsung UK online store between July 1st, 2019, and June 30th, 2020.

“On November 13th, 2023, it was determined that an unauthorized individual exploited a vulnerability in a third-party business application we use and that some personal information of certain customers was affected,” said the firm.


Details of the Data Breach

On November 13th, 2023, Samsung disclosed that an unauthorized individual exploited a vulnerability in a third-party business application used by the company.

While specific details about the security issue or the exploited vulnerability were not provided, the breach is said to have exposed the personal information of certain customers.

Customers affected by the breach may find that their names, phone numbers, postal and email addresses have been compromised.

However, Samsung has emphasized that sensitive information such as passwords or financial data remains unaffected.

It’s important to note that the breach appears to be limited to the United Kingdom. Data belonging to customers, employees, or retailers outside of the UK has not been reported as intercepted.


Previous Incidents

This is not the first time Samsung has faced cybersecurity challenges. In late July 2023, hackers gained unauthorized access to and stole customers’ names, contacts, demographic information, dates of birth, and product registration data.

Additionally, in April, reports surfaced about Samsung employees sharing confidential data with ChatGPT, a generative AI tool developed by OpenAI, prompting the corporation to ban the use of such tools. In March, Samsung confirmed a breach by the data extortion group Lapsus$, resulting in the theft of confidential information, including source code for Galaxy smartphones.



As Samsung takes measures to address the recent data breach, affected customers are urged to stay vigilant and monitor their accounts for any suspicious activity. The company reassures that steps are being taken to enhance security measures and prevent future incidents. In the evolving landscape of cybersecurity, staying informed and practising cautious online behaviour remains crucial to safeguarding personal information.

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