How To Setup an Email Forward in Outlook

You can automatically forward or redirect your email messages by setting up Inbox rules in Outlook on the web. This is useful if you want to read and respond to messages from another email account or when you want someone else to receive and respond to your email in your absence.

1. Browse to https://outlook.office.com and if required, sign-in with your account.

At the top of the page, select Settings > View all Outlook settings

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2. Select Email > Forwarding

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3. Do one of the following:

To turn on forwarding, select Enable forwarding, enter the forwarding email address and select Save.
(Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.)

To turn off forwarding, untick Enable forwarding and select Save.

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Automatically forward incoming messages to another account #

Use this method if you want to forward a copy of messages to someone else. The recipient will see that the message was forwarded from a message originally delivered to your e-mail account.

(Note: The following steps explain how to create and apply a rule to your Inbox or one of your private folders. To create a rule for a public folder, you must do so from the folder’s Properties dialog box.)

To automatically forward incoming messages to another account, proceed as follows:-

1. From within Outlook, click the File tab.

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2. Click Manage Rules and Alerts

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3. At the top left hand corner of the E-mail Rules tab, click New Rule which will open the Rules Wizard

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4. Under Start from a blank rule, click Apply rule on messages I receive and then click Next.

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5. Which condition(s) do you want to check? Step 1: Select condition(s) appears.

Tick the check box next to each condition that you want the incoming message to match.

Under Step 2: Edit the rule description, click the underlined value that corresponds to the condition you have selected in Step 1, and then select or type the necessary information for the condition. For example: to automatically forward every message you receive from Joe Bloggs, then:

Under Step 1: Select condition(s), tick the from people or public group check box. (Red in image below)
Under Step 2: Edit the rule description, click people or public group. (Purple in image below)
A Rule Address book opens, In the address list, double-click Joe’s name, and then click OK.
Click Next

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6. What do you want to do with the message? Step 1 Select action(s) appears.

Under Step 1: Select action(s), tick the forward it to people or public group check box. (Red in image below)
A new entry, forward it to people or public group, appears under Step 2: Edit the rule description
Under Step 2: Edit the rule description, click people or public group. (Purple in the image below)
A Rule Address book opens.
In the address list, double-click the name or public group to which you want to forward the messages, and then click OK.
Click Next.

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7. Are there any exceptions? Step 1 Select exception(s) (if necessary), appears.

If there are no exceptions then go to Step 13. If there are exceptions, then, in Step 1: Select the exception(s), tick the required exception condition(s), and in Step 2: Edit the rule description, click the underlined value, and select or type the necessary information for the condition.
Click Next.

The Finish rule setup page appears.

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8. Under, Step 1: Specify a name for this rule, type a name.

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9. (Note: If you have multiple email accounts and Inboxes, and want to apply this rule to all, then click the, Create this rule on all accounts check box. This option is grayed out if you do not have more than one e-mail account or Inbox.)

If you want this rule to be effective immediately then ensure the Turn on this rule checkbox is ticked.
Click Finish.

Your new forwarding rule appears in the list shown on the Rules and Alerts page.

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Turning your automatic forwarding rule On or Off #

To turn on or off your automatic forwarding rule proceed as follows.

Follow Step 1 and Step 2 of Automatically forward incoming messages to another account.
On the E-mail Rules tab of the Rules and Alerts page, click on the required rule in the list.
To turn on the rule, tick the checkbox / To turn off the rule, untick the checkbox.
Click OK