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Our Derby branch offers quality IT services for businesses within the town of Derby and across Derbyshire. All clients are able to take advantage of our free IT audit, giving us an in-depth appreciation of your IT infrastructure. From this starting point, we aim to build a bespoke IT support package, tailored precisely to your needs. Improved IT procedures and the latest IT solutions lead to increased efficiency and productivity. For instance, we can manage Cloud-based phone and data sharing platforms. We also provide cyber and network security guidance, strongly linked to our adoption of the IASME Cyber Essentials scheme.
Our IT experts at Derby are here to help you tackle and successfully embrace a variety of strategies. Derby IT services include;
We work with a variety of different businesses, ranging from SMEs, all the way up to large organisations. Whether you would like us to handle one specific IT service, or manage a complex strategy, we are here to help. We always consider your particular goals, and target our approach accordingly.
When evaluating your IT needs, it’s crucial to review existing technology, identify inefficiencies, and plan for future scalability. Our consultative approach ensures you get the best IT solutions, rather than just a price quote.
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In general, our managed IT support is delivered via;
Phone
Online ticket system
On-site engineers and experts
Costs are calculated on an individual basis. ‘One size doesn’t fit all’, and so we take your budget and aims into consideration. Appointing an IT consultancy is a huge step, especially if you have previously dealt with IT matters in-house. Take a look at what our customers think of us when carrying out your due diligence. Ticket Feedback comments are visible on our home page, illustrating what our customers think about us. This is real-time customer feedback, generated from live data fed directly through to the home page widget. Reviews aren’t edited or embellished – the positive feedback score is 100% genuine.
As many IT support queries involve third party companies, we make life easier for you by dealing directly with the relevant people to resolve the issue as quickly as possible. For example, our third-party software support enables us to liaise with a third party software company, and avoid unnecessary timewasting.
✔️ Request a Free IT Audit today.
✔️ Get expert advice from Gloucester's leading IT support company.
✔️ Ensure business continuity with managed IT solution
Yes we support Apple devices on networks
Yes we can cover everything from your internet connection, network, servers, workstations, phones even as far as your printers
Yes all of our engineers follow a specific training program for their areas of expertise and carry qualifications from all the leading vendors such as Microsoft.
Yes, we have our own security division which includes CE Auditors, as a company we are also ISO 27001 and IASME Cyber Assurance Accredited. Security is considered in all of the advice we give and the Solutions we build. We don’t have to outsource this like some other MSP’s.
Yes all our patching is done out of hours allowing you to keep working during normal business hours without the interruption of Windows updates for example.
We have clients ranging from 5 users up to 500 users
Every ticket we do has a positive, neutral and negative option so we track client satisfaction on every helpdesk ticket, our current score is fed to the home page of the website
Professional Services, Engineering, Manufacturing and Heritage.
