Birmingham Tech Week 2025!
Birmingham Tech Week, the UK’s largest regional tech festival. This year it...
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Since 1998, Solutions 4 IT Birmingham has been delivering technology-driven IT support to businesses across the region. With over 27 years of experience, we ensure fast, reliable assistance for both office-based and remote employees through our Birmingham City Centre offices.
Our 24/7 IT Support covers Phone, Email, Ticket, and Onsite Assistance, ensuring your business remains operational at all times.
Solutions for IT Birmingham cover all aspects of business IT infrastructure, including:
When evaluating your IT needs, it’s crucial to review existing technology, identify inefficiencies, and plan for future scalability. Our consultative approach ensures you get the best IT solutions, rather than just a price quote.
Rethink Your IT Today
Contact our Birmingham Branch today to take your business further
We know that there are often third parties involved with an IT Support query and with our third party software support you can report the issue to us and if required we will liaise with the third party software company to get the issue resolved so you’re not stuck in the middle.
✔️ Request a Free IT Audit today.
✔️ Get expert advice from Birmingham’s leading IT support company.
✔️ Ensure business continuity with managed IT solution
📞 Call 0121 827 5399 | 📩 Contact Us Today
Yes we support Apple devices on networks
Yes we can cover everything from your internet connection, network, servers, workstations, phones even as far as your printers
Yes all of our engineers follow a specific training program for their areas of expertise and carry qualifications from all the leading vendors such as Microsoft.
Yes, we have our own security division which includes CE Auditors, as a company we are also ISO 27001 and IASME Cyber Assurance Accredited. Security is considered in all of the advice we give and the Solutions we build. We don’t have to outsource this like some other MSP’s.
Yes all our patching is done out of hours allowing you to keep working during normal business hours without the interruption of Windows updates for example.
We have clients ranging from 5 users up to 500 users
Every ticket we do has a positive, neutral and negative option so we track client satisfaction on every helpdesk ticket, our current score is fed to the home page of the website
Professional Services, Engineering, Manufacturing and Heritage.
Very easy. We handle the whole process for you from contacting your existing provider to transferring systems and documentation securely. There’s no downtime or disruption; we plan everything in advance so you can switch to us with complete peace of mind.
We believe IT should make life easier, not more complicated. That’s why we speak in plain English, fix 90% of issues on first contact, and back everything with a 6-month money-back guarantee. With over 25 years supporting local businesses, we’re not just an IT provider — we’re your long-term technology partner.
We focus entirely on managed IT support because it delivers the best value and results for our clients. Ad-hoc or “pay-as-you-go” IT often means problems only get fixed after they’ve caused disruption. Our managed approach keeps systems monitored, secure, and running smoothly every day preventing issues before they happen.
Every business is different, so our pricing depends on your size, setup, and needs. We’ll complete a free IT review first to understand your systems and then provide a clear, fixed-cost proposal no hidden extras, just simple pricing you can plan around.
Absolutely. Whether your team’s in the office, at home, or on the move, we make sure everyone stays connected and secure. From remote access to collaboration tools and cloud-based security, we help you work efficiently wherever you are.
Yes, we’ve helped many businesses move to Microsoft 365, Azure, and other cloud platforms. We’ll manage the migration from start to finish, ensuring your data is protected and downtime is minimal. Once you’re set up, we’ll keep your cloud environment optimised and secure.
Every project begins with a clear plan and timeline. Our project managers oversee each stage from discovery and scoping to delivery and sign-off keeping you informed at every step. Whether it’s a system upgrade, cloud migration, or security rollout, we make sure everything runs smoothly.
We offer tailored training for staff on everything from Microsoft 365 to cyber-security awareness. Sessions can be delivered on-site or remotely and are designed to be practical, not technical — helping your team use technology confidently and safely.
Most issues are resolved on first contact by our in-house helpdesk — typically within minutes. For more complex problems, we have clear escalation paths and specialist engineers ready to step in. Our goal is always to get you back up and running as quickly as possible.
Our packages include unlimited helpdesk support, proactive system monitoring, patch management, network security, backups, and regular performance reviews. You’ll have a dedicated account manager who’ll keep everything aligned with your business goals.
Yes. We’re Cyber Essentials certified ourselves and have guided many clients through both Cyber Essentials and ISO 27001. We’ll assess your systems, close any security gaps, and help prepare the documentation needed for certification.
Yes, of course. We hold full professional indemnity and public liability insurance. It’s part of our commitment to protecting your business and operating to the highest professional standards.
We take our responsibilities seriously. From recycling old equipment responsibly to reducing our own energy use and supporting local causes, we’re committed to doing business the right way for our clients, our people, and our community.
Yes. Every managed client receives a clear SLA with guaranteed response and resolution targets. You’ll always know exactly how quickly we’ll respond and what to expect if something goes wrong no surprises, just accountability.
Definitely. We often work as an extension of in-house IT departments, providing extra capacity, specialist skills, or 2nd/3rd-line support. We’ll fit in seamlessly with your existing processes and help lighten the load where it’s needed most.
Our standard helpdesk hours cover normal business times, but our 24×7 Network Operations Centre constantly monitors clients’ systems around the clock. That means if something critical happens overnight, our team is alerted and can act fast even when your office is closed.
Instead of waiting for something to break, we monitor your systems continuously to prevent issues before they cause disruption. That includes patching, performance monitoring, and early alerts. You get smoother operations, fewer surprises, and far less downtime.
