Money Back Guarantee
6-Month Trial Period
Plain English IT Support
No jargon, no tricky words
Trustworthy & Reliable
4.9* Google Reviews
Happy Clients
99% Customer Satisfaction
Reliable IT Support
for Businesses
We are based just South of Birmingham in Halesowen
Delivering award winning IT support to businesses in the West Midlands, Worcestershire & Gloucestershire for over 26 years.
You can trust your IT with us
We know that accreditation goes a long way in providing trust, and ‘walks the walk’ to the talk. We are Cyber Essentials verified, as well as auditors. We’re also ISO27001 certified, and Microsoft Partners.
What to expect from our Helpdesk:
23.3 minutes
Average response time to tickets
BOOK YOUR FREE IT & NETWORK AUDIT
OUR IT EXPERTS WILL BE IN TOUCH
WHAT TO EXPECT FROM SOLUTIONS4IT
A VERSATILE HELPDESK WITH 1ST, 2ND, AND 3RD LINE SUPPORT
telephone, email and remote support
a collaborate approach, towards long-term success
24/7/365 automated monitoring OF CRITICAL SERVICES
IT SUPPORT PACKAGES FROM £39
discounted rates on other services
Consultations, NOT SALES PITCHES
Partners & brands we work with…
Why Partner with Solutions 4 IT?
We have over 26 years experience and offer a wide range of IT services that are tailored to your specific requirements, whether you are looking for additional out of hours support, specific setup requirements or a reactive on-site response, we are here to help.
What to look for from an IT Support Company in 2025?
Because IT is the backbone to most business functions, everything grinds to a HALT when it fails. Below are some helpful pointers when choosing an IT Partner.
Do they speak plain English?
The world of IT is a broad and complex space, the last thing you want is an MSP that makes it even more confusing, like throwing you the most complicated invoice on the planet. Find an MSP that makes IT a development for your business, not a brain-teaser.
One company to call
Most IT services are co-dependent. A Managed Service Provider (MSP) can provide all your technology needs, offering faster issue resolution and expert support. Experience hassle-free operations with a single point of contact.
Test the water
Insist on an initial contract term of no more than 12 months with a 3 month break clause in case things don’t work out. Consider a longer term thereafter and expect a saving for your commitment. Your future self will thank you!
Are they Cyber Savvy?
There is no silver bullet against Cyber crime. However, it is crucial that your support company has the right knowledge and credentials to help mitigate your risks against attack. Look for standards of excellence such as IASME (body for Cyber Essentials) & ISO27001.
Consider your whole network
Your IT support company should prioritise computers, but don’t forget other devices on your network. Modern networks have many devices. Document and plan for every device on your network.
Do your research
We urge you to carry out some company checks when it comes to outsourcing your IT Support. Some free tools online will provide you with background information including years established, credit score and other financial information.
© Copyright Solutions 4 IT Ltd 2025. All Rights Reserved. Terms & Conditions