Software Support Professionals
If you are looking for professional management for your IT and software needs at a cost effective price, we can provide you with solutions for all of your software needs.
As experienced Microsoft Certified IT engineers we can provide specialist software support for all types of software and services.
Software support for your business
All businesses rely on software for at least part of their day to day businesses and some rely on it entirely. With this reliance comes the danger of downtime if the software is not working as it should. Having a software support team at your fingertips when you need them is often the most important support service we provide to our clients.
Simple software management process
Our highly qualified support professionals provide an end to end service for every software need. We provide recommendations on solutions for almost every requirement. We provide installation and configuration services where a complex piece of software needs to be implemented and we provide ongoing support and assistance for all aspects of the software within its lifecycle.
Who will look after my requests
Our phone, and online, ticketing system provides you with a single point of contact for any requests or issues you may have. You will have your own account manager who you can deal with for any request and you will also be assigned to one of our dedicated support teams for all ongoing support. These teams are all fully trained to deal with the software issues that you may face and will be able to provide proactive support as your chosen IT support provider
We have a wealth of experience with all modern operating systems and we have Microsoft qualified support engineers who can deal with any issue that you may face.
To give you an idea of the breadth of our knowledge here are a few of the companies we partner with
• Microsoft – Windows, Windows Server and Office 365 products plus the excellent Hyper-v virtualisation product
• Trend Micro – Cloud, Antivirus and Internet Security
• Veeam Backup software
• 3CX Voip and Sip soft phones
• Watchguard and their Fireware operating system for firewalls
Software support for schools and education
Schools and educational establishments require very specific help and support from a software IT support company. We can provide you with both insight and guidance in your choice of software tools and services for your school to ensure the safety and protection of your students at all times.
As IT software Support forms part of our overall strategy of end to end software support you can count on solutions 4 IT to support every aspect of your software IT support requirements.
Find out more
Have a look at our range of support packages and call today to find out why you should be using Solutions4IT as your support provider. Get In Touch